Shipping & Returns
We want buying artwork from Martin Allen Art to be straightforward and enjoyable. Every original painting and limited-edition print is carefully packaged to ensure it arrives safely.
Shipping Prices
Limited-Edition Fine Art Prints — Unframed and Rolled
- United Kingdom: £12 per order
- International (Europe and USA): £25 per order
- International (Rest Of World): £30 per order
Prints are carefully rolled and shipped in protective tubes using tracked delivery services.
Original Paintings — UK Delivery
Complimentary insured UK delivery is included with original paintings purchased directly from MartinAllen.art, subject to confirmation for unusually large or specialist shipments.
Original Paintings — International Delivery
International shipping for original paintings is quoted individually according to size, weight, destination and insurance requirements.
Please email mallen@martinallen.art for a quotation before purchasing.
Framed Prints and Specialist Shipping
Framed prints and artworks requiring specialist handling are subject to an individual shipping quotation. Please contact us before ordering.
International Customs & Import Duties
For deliveries outside the UK, customs duties, import VAT and local handling charges may apply.
These charges are not included in our artwork or shipping prices and are the responsibility of the purchaser.
Packaging
Original paintings are carefully protected using suitable specialist packaging. Depending on the artwork, this may include reinforced cartons or wooden crates.
Limited-edition prints are rolled and securely packaged in protective postal tubes.
Returns & Refunds
We want you to be delighted with your purchase.
If you wish to return an eligible artwork, please contact mallen@martinallen.art within 14 days of receiving it.
Unless the artwork is faulty, damaged or incorrectly supplied, return shipping costs are the responsibility of the purchaser. This does not affect your statutory consumer rights.
Once the returned artwork has been received and inspected, we will arrange your refund in accordance with applicable consumer law.
Once you have notified us that you wish to cancel an eligible order, you have a further 14 days to return the artwork. Refunds will be processed in accordance with your statutory consumer rights.
Damaged Artwork
If your artwork arrives damaged, please contact us as soon as possible, ideally with photographs of the packaging and damage.
We will work with you to arrange an appropriate replacement, repair or refund in accordance with your statutory rights.
Questions?
For shipping enquiries, framing options or assistance with an order, please contact: